Numara Footprints Review
Sep 27, 2011 | | 0 comments
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The Numara Footprints solution portfolio optimizes IT processes and assets, helping organizations streamline and automate their IT operations. As a single family of products, Numara Footprints delivers a common platform to answer the IT needs of medium to large organizations.
Numara FootPrints Key Features
- Self Service Features: lets customers answer their own questions, saving HR and IT admins the time and effort of responding to individual questions.
- Streamlined ITIL Enablement Tools: enhances overall help desk experience and usability.
- Extensive Workflow Automation: improves business process flows
- Customer Support Tracking: ensures that incidents or customer requests are followed up in a timely manner.
- Unparalleled Flexibility and Choice: choose only the solution applications your business needs and deploy them on a variety of OS, databases, and browsers.
- Application Convergence: access resolution capabilities, such as retrieving Configuration Item (CI) information, remotely controlling devices, patching faulty devices, and more.
Numara FootPrints Highlights
- The Numara FootPrints family of solutions include: Lifecycle Management, Service Management, Service Desk, Desktop Management, and Security & Compliance. Each product can be deployed separately or in conjunction.
- Numara Footprints solutions can be delivered on-premise, on the Cloud, or through Software as a Service licensing.
- Numara Footprints enables organizations to optimize PC, software, mobile device, and IT infrastructure management.
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