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Cynergy Review

Jul 21, 2010 | | 0 comments

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Cynergy Software LLC provides web based software solutions. Its affordable service desk solution helps companies cut response times in half and increase customer satisfaction by providing them with the best service possible. It provides a simple solution that pays for itself in no time. Solve troubleshooting and ticket issues with this help desk.

Cynergy’s help desk products include the Cynergy Help Desk Active Ticket.

Cynergy Software Key Features

Cynergy’s help desk includes billing and invoicing, mobile access, inventory management, CRM integration, call tracking, website integration, and more. Below is an overview of some of Active Ticket’s main features.

Cynergy Active Ticket

  • Dashboard: users can see where all the critical problems are, at a glance, because the dashboard provides users with a holistic view.
  • Asset Management: users can easily keep track of their assets and inventory to save time and money.
  • Active Ticketing Software: users can track tickets and keep them organized by assigning them to different people or departments, to save time.
  • Project Management: from a project’s launch to the completion, track who is doing what, when, and ensure that everything is completed on time and within budget.

Cynergy Highlights

  • Cynergy offers a free phone consultation to decide if their trouble ticketing software is right for your company. If it is not, they will refer you to the right software company.
  • Cynergy’s software is customizable. The Cynergy team will even customize it for you to accommodate your company’s needs!
  • Cynergy’s Help Desk allows users to connect the help desk to the call center system to route, track, and connect calls.
  • Cynergy’s help desk software is award-winning.
  • Users can call Cynergy representatives toll free at the number provided on their website. Users can also view FAQs in the customer support section of Cynergy’s website.

Cynergy Technology

Cynergy’s help desk software is a 100% web based solution.

Happy Customers

AllState, Bank of the West, TechServ, Spring, Kentz, Embarq, Mainline, Browning, St. Luke’s

Bottom Line

Cynergy’s Active Ticket help desk software is inexpensive and ideal for managing problems. Employees and customers will all be happier because of the new help desk software. Solve problems faster and without the hassle! Cynergy even offers a free 30 day trial of their help desk software.