Salesforce Chatter 2 Added to BMC HelpDesk software
Recently, Salesforce.com announced that BMC’s help desk software will be adding Chatter 2 to improve its collaborative capabilities. BMC’s help desk software, which is available on Force.com, utilizes Salesforce Chatter by allowing users to follow incidents and other broadcasts through a familiar social networking interface. The tool provides help desk analysts with the technology needed […]