Industry Experts Will Deliver Thought Provoking Insight into Various Techniques for Delivering Exceptional Customer Service Vienna, VA (June 09, 2009) – Parature, a global leader in on-demand customer service software, today announced the next round of speakers for their ‘Best Practices in Customer Service’ webinar series. Delivered by the industry’s leading minds, this thought leadership […]
Duke Chung to Speak on â??Software as a Service (SaaS) 2.0â? Panel Vienna, VA (May 22, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Software as a Service (SaaS) 2.0’ panel at the MIT Enterprise Forum of New York […]
Webinar Provides In-Depth Insight Into the Results of the â??2009 Service & Support Metrics Surveyâ?? Vienna, VA (May 21, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals in-depth industry insight and analysis into the results of the […]
Parature Customer Serviceâ?¢ Software Recognized for Outstanding Innovation Vienna, VA (May 20, 2009) – – Parature, a global leader in on-demand customer service software, announced today that Technology Marketing Corporation (TMC) has named Parature Customer Service(TM) software as a recipient of a 2008 Communications Solutions Product of the Year Award. Parature enables any organization to […]
White Paper Explores the Results of the â??2009 Service & Support Metrics Surveyâ?? Vienna, VA (May 20, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into what is really going on in today’s support centers. The […]