Parature Enables Leading Provider of On-Demand Billing and Customer Lifecycle Management Solutions to Improve Customer Service Vienna, VA (August 27, 2009) – Parature, a global leader in on-demand customer service software, announced today that Aria Systems has selected Parature Customer Service software to efficiently manage their customer service and support. Aria Systems is the leading […]
Organizations Can Easily Manage Customer Feedback to Instantly Gauge Customer and Account Happiness Vienna, VA (August 27, 2009) – Parature, a global leader in on-demand customer service software, announced today how its integrated customer feedback feature is empowering organizations to not only achieve customer satisfaction, but obtain customer loyalty. By enabling them to obtain valuable […]
Customer Service Software Suite Offers High Demand Advanced Mobile Technology to Reduce Customer Effort Vienna, VA (August 18, 2009) – Parature, a global leader in on-demand customer service software, announced today a mobile application for the iPhone. This application empowers customers to be proactive and engaged in their campuses, communities and organizations by providing access […]
White Paper Explores a Fresh New Approach for Coaching Customer Service Professionals Vienna, VA (August 18, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals effective strategies for coaching their service teams to success. The white paper entitled […]
Fast Growing Software Company Cites Multi-channel Support, Ease-of-Use and Affordability as Reasons for Continued Record Growth Vienna, VA (August 13, 2009) – Parature, a global leader in on-demand customer service software, announced today that 16 million people worldwide are supported through Parature Customer Service(TM) software. Parature enables enterprise organizations to increase customer retention, reduce customer […]