Seasoned Software Industry Veteran Joins Company to Lead Growth Strategy Vienna, VA (October 13, 2009) – Parature, a global leader in on-demand customer service software, announced today that Tim Davenport has been appointed as CEO to lead Parature in its next stage of growth. A successful executive with an impressive track record in the software […]
White Paper Explores How Emotionally Engaging Customer Experiences Can Improve Customer Retention Vienna, VA (September 25, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into customer emotion and how it relates to customer retention. The white […]
Corporate Website Recognized for Outstanding Achievement in Web Development Vienna, VA (September 18, 2009) – Parature, a global leader in on-demand customer service software, announced today that the company has been honored by the Web Marketing Association (WMA) with ‘Standard of Excellence’ awards in the computer software and technology industry categories during its 13th annual […]
White Paper Explores Social Media and Its Effect on Customer Service and the Customer Experience Vienna, VA (September 16, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into the influence of social media on customer service […]
Duke Chung Presents Parature to Fortune 500 IT Executives Vienna, VA (September 10, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will present to the Sierra Ventures CIO Advisory Board at its fourth annual CIO Summit. The invite-only event is specifically designed for […]