Gary McNeil to Speak on the â??Sales and Marketing Strategies for Growthâ? Panel Vienna, VA (February 20, 2009) – arature, a global leader in on-demand customer service software, announced today that that Parature Vice President of Marketing, Gary McNeil will speak on the ‘Sales and Marketing Strategies for Growth’ panel at the 6th Annual Bootcamp […]
Duke Chung to Speak on SaaS at the 4th Annual On-Demand Conference Vienna, VA (February 18, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the topic of Software-as-a-Service (SaaS) technology during Pacific Crest’s 2009 Emerging Technology Summit’s 4th annual on-demand […]
Duke to Chung to Speak on â??SaaS Crossing the Chasm: Are We There Yet?â? Panel Vienna, VA (February 17, 2009) – Parature, a global leader in on-demand customer service software, announced today that that Parature CEO and President, Duke Chung will speak on the ‘SaaS Crossing the Chasm: Are We There Yet?’ panel at the […]
White Paper Explores the Latest Techniques and Skills for Managing Challenging Customer Interactions Vienna, VA (January 26, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into appropriate skills and techniques for managing challenging customer interactions. The […]
Communications Skills Expert Rich Gallagher to Discuss Appropriate Techniques for Dealing with Difficult Customers Vienna, VA (January 23, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar, in partnership with TMC, offering customer service and support professionals appropriate skills and techniques for managing challenging […]