SaaS is helping companies grow larger and smarter as companies seek out the most cost effective solutions available. ZenDesk, a Software as a Service Help Desk Solution, is providing companies with a flexible help desk solution which can easily fit into a company’s daily operations. ZenDesk has capitalized on the growing interest in SaaS software […]
Integral System has chosen ABS to help maintain its customer relations and provide help desk support to its customers. ABS had traditionally provided help desk support to employees of its corporate customers. But, now ABS will begin offering help desk support to its customers’ own customers. Integral hopes that the use of ABS will help […]
Help Desks at various companies are experiencing an uptick in the number of service desk calls they receive. This has caused many companies who maintain the same number of employees and resources devoted to help desk support to provide more support than before. In doing so, employees at company help desks are asked to field […]
Help Desks are places where people can get help for their IT related issues or problems. The way in which help is offered differs from company to company. Some ways of offering help desk support are through email, phone, websites, etc. Help Desk is also known by a number of other names including: Customer Support […]