FrontRange HEAT 9.5 features key enhancements in Self Service & Knowledge Management Pleasanton (March 16, 2010) – FrontRange Solutions, the leading developer of Service Management solutions for medium-sized and distributed enterprises today announced that it will showcase its latest version of the award-winning HEAT® help desk solution at the HDI 2010 Annual Conference & Expo […]
Organizations benefit from OUT-OF-THE-BOX advanced service management functionality Pleasanton (January 12, 2010) – FrontRange Solutions, the developer of help desk and service management software for mid-sized and distributed enterprises today announced that its HEAT version 9.0 help desk solution has achieved PinkVERIFY(TM) status and is now compatible with Information Technology Infrastructure Library (ITIL®) V3 through […]
Numara FootPrints helps Selex Systems Integration manage a complex service desk environment across multiple territories with one single centralised system. Reading, UK (November 18, 2009) – Numara® Software, Inc., global leaders in service desk and asset management solutions, announced today that Selex Systems Integration Ltd, a contracting and systems integration business responsible for managing the […]
College hopes new technology will lead to Outstanding rating Reading (October 20, 2009) – FrontRange Solutions, the developer of business software for mid-sized and distributed enterprises, today announced that Stourbridge College has chosen its HEAT® helpdesk solution to improve the delivery of IT services to more than 10,000 students and staff. Already voted best performing […]
FrontRange Solutions, the developer of business software for mid-sized and distributed enterprises, today announced Basildon District Council has purchased 18 licenses of its HEAT 9.0 helpdesk solution, along with HEAT Self Service, to increase service desk efficiencies, meet service level targets a Reading (July 22, 2009) – FrontRange Solutions, the developer of business software for […]