UKâ??s leading equine charity uses remote-assistance software to provide technical help across four continents Chalfont, UK. (February 12, 2008) – Brooke, the UK’s leading charity helping working horses, donkeys and mules in some of the world’s poorest countries, is using Citrix® GoToAssist® to provide cost-effective IT support to some of the outmost regions of Asia, […]
Users Offered Significant Voice in Final Development of Citrix GoToAssist Express SANTA BARBARA, CA (January 07, 2008) – Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), is in the final development of Citrix® GoToAssist® Express, a new, easy-to-use remote support solution purpose-built for small businesses and professionals who need to support their clients. […]
Remote Support Solution Turns Collaboration into Competitive Edge SANTA BARBARA, Calif. (September 25, 2007) – As technology adoption rates increase and new products penetrate the marketplace, the technical support industry is experiencing sky-rocketing demand while struggling to keep up with service challenges. John Ragsdale, vice president of research for the Service & Support Professionals Association […]
N/A (May 01, 2007) – It’s a radically simple approach to better remote tech support. And it’s a radically better experience. Today, Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), announced a newly enhanced version of Citrix® GoToAssist® that enables frontline technicians and their colleagues to invisibly collaborate as a team to resolve […]
Industry-leading Software-as-a-Service Simplifies the User Experience for Anytime, Anywhere Access and Collaboration on Electronic Medical Records SANTA BARBARA, CA (February 27, 2007) – Secure access to electronic medical records (EMRs) and expertise doesn’t need to be painfully complex, an intensive resource drain or require time-consuming end-user training and IT management. At the Healthcare Information and […]