Numara Software and the IT Skeptic Host Webinar on How to Design and Utilize a Service Catalog for Your Organization
Rob England, Known as The IT Skeptic, Shares His Perspective on How Companies Can Best Employ a Service Catalog to Improve ITâ??s Value to the Customer and the Business
Tampa, Fla. (June 24, 2010) –
Numara® Software, Inc., a leader in service management and asset management solutions for IT professionals, today announced that it will host a webinar with The IT Skeptic, Rob England (www.itskeptic.org), a respected IT consultant, commentator and author. Today, many organizations are focusing on a more service-oriented IT model. For this reason, service catalogs are becoming increasingly popular. They can help organizations improve the customer experience in working with IT and help IT demonstrate value to the business.
England will bring an alternative, critical and sometimes controversial perspective to the service catalog conversation. For this reason, the webinar titled, “The Service Catalog According to the ‘IT Skeptic,'” won’t be your typical discussion, as England will ask the questions that the rest of the industry won’t. The webinar will take place on Tuesday, June 29, 2010 at 2 p.m. EST and is currently open for registration. Following the webinar, participants will have the chance to ask the IT Skeptic questions during the live Q&A session.
Numara FootPrints is the market leader for real-world, practical IT service management, delivering unparalleled value with a highly flexible workflow platform for managing the service desk and other business processes. Numara FootPrints 9.5 helps organizations with service catalog management to create, publish and offer customized menus of services for end-to-end request management – as part of its comprehensive service desk management capabilities. Numara FootPrints supports ITIL v3 and is a certified toolset that has been verified by Pink Elephant through its PinkVERIFY(TM) Program. The uncomplicated, cost-effective design of Numara FootPrints doesn’t require complex programming or third party-consultants to get up and running, increasing time to productivity and lowering total cost of ownership.
To register for the webinar, please visit: http://ow.ly/1WH8x.
About Numara Software
With more than 55,000 customer sites worldwide, Numara Software is a global leader in delivering practical, flexible solutions that allow IT organizations to improve service to their end-users. Our integrated IT service management and IT asset management software platforms enable organizations to efficiently automate a wide variety of IT related tasks and processes using interoperable solutions from a single, proven vendor. Widely known for our dedicated focus on ease of use and affordability for our customers, our IT solutions deliver fast time-to-value, increased control, and reduced risk for small businesses to large companies.
Source: Numara