LogMeIn Remote Support and Management Tools Now Available For Windows Embedded Device Manufacturers and Service Providers
“LogMeIn Embedded” Program Offers Easy, Cost-Effective Remote Support Capabilities.
Woburn, MA (October 14, 2008) –
Windows Embedded device manufacturers and service providers seeking to build remote support into their product offerings can take advantage of the new LogMeIn Embedded program, from LogMeIn, Inc.
Virtually every computing device today – from office computers to point-of-sale (POS) and kiosk systems – has connectivity to the Internet, is more sophisticated than ever and benefits from being managed and supported by IT professionals. Remote support via the Internet can save time and money by reducing the need to send a technician to the physical location of the device. By building LogMeIn’s award-winning remote connectivity into their product offerings, original equipment manufacturers (OEMs) and companies that provide support services for these devices can deliver fast and-cost-effective service to their customers.
“As new breeds of smarter, Windows’s based devices are connecting to the Internet in disparate and remote locations, embedded device manufacturers and service providers are looking for a better way to access, manage and support these remote systems,” said Andrew Burton, Vice President of Products, LogMeIn. “The LogMeIn Embedded Program provides tools and services to specifically benefit IT professionals, support providers and OEMs who are supporting and managing Internet-connected, embedded devices.
Key Program Benefits
* Support for Windows Embedded – LogMeIn IT Reach support for Windows XP Embedded, provides remote systems management services to Windows Embedded devices including retail automation systems, medical devices, industrial control systems, home media and more.
* LogMeIn IT Reach Embedded Mode – LogMeIn IT Reach can be specially configured to run in embedded mode to avoid interrupting end users or the functional use of the device.
* LogMeIn Embedded Pricing and Licensing Programs – The program offers dedicated licensing, pricing and provisioning to deliver on-demand remote connectivity and service to embedded devices.
* LogMeIn Embedded Referrals – A referral program to reward and help service providers better enable their end customers with remote support and management.
“As the proliferation of connected devices continues, there is an opportunity for services vendors to provide improved remote device management and support services for these devices” said Matt Healey, Research Manager for IDC’s software and hardware support services program.
One example is Armagh Cash Register. “Armagh Cash Register deploys their POS systems with LogMeIn IT Reach,” said Harry Mitchell, Account Manager, Armagh Cash Register. “We keep our customers happy and respond to and deal with issues in a fraction of the time it would take in person.”
Pricing & Availability
LogMeIn Embedded is available immediately and is limited to LogMeIn Embedded Program participants. To enroll in the LogMeIn Embedded Program, or for additional details, please visit http://www.LogMeIn.com/Embedded.
About LogMeIn IT Reach – http://www.LogMeInITReach.com
LogMeIn IT Reach provides sophisticated remote access, support, management, and reporting tools to any size enterprise. It can easily be deployed to a few or few hundred computers in minutes or hours, with minimal end-user interaction. Through its web-based interface, it easily ‘snaps’ into existing networks and infrastructures, without conflicting with existing applications.
About LogMeIn, Inc. – http://www.LogMeIn.com
LogMeIn is a leading provider of on-demand, remote-connectivity solutions to mobile operators, handset OEMs, small and medium businesses, IT service providers and consumers. LogMeIn products are deployed on demand and are accessible through a Web browser. The LogMeIn family includes LogMeIn Pro®, LogMeIn Ignition(TM), LogMeIn Rescue®, LogMeIn IT Reach®, LogMeIn Backup(TM), Remotely Anywhere®, LogMeIn Free® and LogMeIn Hamachi(TM). LogMeIn is based in Woburn, Mass., with European centers in Budapest, Hungary and Amsterdam, Netherlands.
Source: LogMeIn