CUSTOMER WIN: i/o Data Centers Selects BMC Software to Maintain 100% Uptime Service Level
COO Slessman: “I don’t want any more disparate software. I want a platform I can build on, and that was something other vendors couldn’t offer me.”
HOUSTON (November 17, 2009) – As a leading provider of enterprise colocation and data center solutions to some of the world’s largest corporations and web properties, i/o Data Centers operates in an environment where downtime is unacceptable. To maintain a 100-percent uptime service level, i/o Data Centers relies on BMC Software’s (NASDAQ: BMC) Business Service Management (BSM) platform.
Following a thorough competitive review of its existing IT infrastructure, i/o Data Centers chose BMC’s BSM platform. As part of that platform, BMC Service Desk Express Suite and BMC ProactiveNet Performance Management will work together to improve the monitoring of i/o Data Centers’ critical systems.
“That was the deal-maker for us,” said Bill Slessman, i/o Data Centers’ chief operating officer. “I don’t want to buy any more disparate software. I want a platform I can build on, and that was something other vendors couldn’t offer me. BMC Software fit the bill.”
The BMC Service Desk Express Suite offers i/o Data Centers improved monitoring of its critical systems including IT and network infrastructure such as routers and switches.
BMC ProactiveNet Performance Management provides rich data on network and application activity and identifies anomalous behavior. With BMC, i/o Data Centers can better assess how changes will affect the overall system. That’s a big deal to i/o Data Centers, with its substantial growth — adding new customers and equipment on a daily basis.
For more information on the products used by i/o Data Centers visit the following links:
BMC ProactiveNet Performance Management
BMC Service Desk Express Suite
Source: BMC Software