Latest Help Desk Software News
IssueTrak Launches IssueTrak Mobile to Provide Anytime, Anywhere Issue Management
VIRGINIA BEACH, Va. (August 17, 2010) – IssueTrak, an internationally recognized leader in issue tracking, help desk and customer support software, today announced the release of IssueTrak Mobile, which allows users to track, assign, manage and report on issues from their mobile device. Field service technicians are empowered by real-time access to important information while […]
Spiceworks Adds Features to Help Managed Service Providers (MSPs) Manage Multiple Client Networks
Free Software Integrates Centralized Help Desk with Time and Cost Tracking for Client Sites SAN ANTONIO (August 09, 2010) – Today at the CompTIA Breakaway 2010 conference, Spiceworks(TM), Inc. announced the release of a new version of its free IT management software with features specifically designed to help Managed Service Providers (MSPs) better service their […]
V4: It???s alliiiiiveeee!
N/A (August 02, 2010) – After several eons of research and development, collecting feedback from customers and consuming half the coffee beans in Colombia, we have reached a culminating milestone in Kayako’s history.We’re giddy with excitementVersion 4, built from the ground up, leveraging all of the knowledge and experience we’ve garnered over the ten years […]
IssueTrak Named to Best Places to Work in Hampton Roads
VIRGINIA BEACH, Va. (July 23, 2010) – IssueTrak, an internationally recognized leader in issue tracking, help desk and customer support software, has been recognized as one of the best places to work in Hampton Roads by Inside Business, the Hampton Roads Business Journal. IssueTrak was awarded first place in the Small Business category. “Making work […]
Numara Software and the IT Skeptic Host Webinar on How to Design and Utilize a Service Catalog for Your Organization
Rob England, Known as The IT Skeptic, Shares His Perspective on How Companies Can Best Employ a Service Catalog to Improve ITâ??s Value to the Customer and the Business Tampa, Fla. (June 24, 2010) – Numara® Software, Inc., a leader in service management and asset management solutions for IT professionals, today announced that it will […]