Latest Help Desk Software News
Too Many Remotes? Geeks In A Flash!? Chooses LogMeIn
Geeks In A Flash!, a Wilmington-based IT support company, today announced that they have chosen LogMeIn, creator of the world’s most widely used remote connectivity and support services, as the preferred vendor for all of their remote IT services. Wilmington, N.C. (December 04, 2006) – Geeks In A Flash!, a Wilmington-based IT support company, today […]
Altiris® Remote Assist Solution??? Software Now Available
Altiris offers Citrix GoToAssist to help businesses improve IT service management by accelerating first-contact resolution ORLANDO (October 10, 2006) – Altiris, Inc. (Nasdaq: ATRS), a pioneer of service-oriented management solutions, today announced the new release of Altiris® Remote Assist Solution(TM) software, a remote support product that helps improve IT service management by accelerating the resolution […]
event as provided by the American Jobs Creation Act (the “Act”). Due to the significant amount of the charge and the one-time nature of the repatriation permitted by the Act, management excludes these costs when it evaluates the Company’s operations and for internal reporting and forecasting purpose
Hong Kong (July 20, 2006) – IT departments can now implement ITIL best practices ‘out of the box’ as a result of BMC Software’s launch today of BMC Remedy IT Service Management (ITSM) 7.0 suite of applications for Greater China. Using BMC Remedy ITSM 7.0 enterprises can now easily implement pre-embedded ITIL workflows to proactively […]
BMC Software’s Competitive Thrust Continues
* New BSM solutions deliver unparalleled early warning and problem response capability * Proactive incident and problem management, unified service level management solutions help customers align IT resources with business service metrics HOUSTON (June 07, 2006) – BMC Software today extended its market leadership in Business Service Management (BSM), delivering new, fully integrated service management […]
BMC Software Listed in the Leaders Quadrant for IT Service Desk Market According to Analyst Firm
Evaluation based on vision and ability to execute HOUSTON (May 26, 2006) – BMC Software today announced it has been listed in the “leaders” quadrant in the IT service desk market as reported by independent research firm Gartner in their, Magic Quadrant for the IT Service Desk, 2006 . The report evaluated more than 50 […]