Latest Help Desk Software News

Top US Electrical Distributor Selects TechExcel Help Desk Management Suite To Manage Desktop Operations

Employee-Owned Van Meter Industrial Secures Over Twenty Locations Using Innovative Help Desk Software Cedar Rapids, Iowa (July 10, 2007) – Van Meter Industries, a top US electrical distributor, announced today that it has implemented TechExcel ServiceWise over competing solutions to help their IT organization better manage more than 500 PCs across its infrastructure and sister […]

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Citrix Online Announces GoToAssist 8.0

N/A (May 01, 2007) – It’s a radically simple approach to better remote tech support. And it’s a radically better experience. Today, Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), announced a newly enhanced version of Citrix® GoToAssist® that enables frontline technicians and their colleagues to invisibly collaborate as a team to resolve […]

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Epicor Delivers Complete IT Service Management Solution

Epicor ITSM 2007 Supports Compliance Initiatives and International Standards for Best Practices with Tools for Change Management and Workforce Optimization IRVINE, Calif. (March 13, 2007) – Epicor Software Corporation (NASDAQ: EPIC), aleading provider of enterprise business software solutions for the midmarket and divisions of theGlobal 1000, today announced new functionality for IT Service Management (ITSM) […]

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GoToMyPC, GoToMeeting and GoToAssist Give Healthcare IT a Simpler, Better Approach for Securing Access to Medical Data and Expertise

Industry-leading Software-as-a-Service Simplifies the User Experience for Anytime, Anywhere Access and Collaboration on Electronic Medical Records SANTA BARBARA, CA (February 27, 2007) – Secure access to electronic medical records (EMRs) and expertise doesn’t need to be painfully complex, an intensive resource drain or require time-consuming end-user training and IT management. At the Healthcare Information and […]

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TechExcel Re-introduces Free Evaluation Software Program Program Provides Free 30-day Full-function Trial of its Award-winning Application Lifecycle Management and IT Service and Support Software Solutions

TechExcel, Inc., the leading provider of knowledge-centric Application Lifecycle Management (ALM) and IT Service and Support software solutions, today announced that it is re-introducing its popular full-function trials of its award-winning Application Lifecycle Management and IT Service and Support Lafayette, California (January 17, 2007) – TechExcel, Inc., the leading provider of knowledge-centric Application Lifecycle Management […]

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