Latest Help Desk Software News
Sage and Citrix Online Introduce GoToAssist Express to Elevate Customer Service Across Sage Partner Network
Simple Yet Powerful New Remote-Support Tool Offers Productivity Benefits and Cost Savings to Sage Accountants’ Network and Certified Consultants ATLANTA, GA and SANTA BARBARA, CA (March 08, 2008) – or Sage North America, a leader in accounting and business management solutions for small and mid-sized businesses, service excellence at all levels adds up to high […]
Vivantio enables seven fold productivity gain in Allegis Group Service Desk
Allegis Group switches to Vivantio Service Desk for improved ease of use Europe, Australia and North America (March 07, 2008) – Vivantio, the leading service desk software provider, has won a contract to supply the Vivantio Service Desk to the service desk department of staffing and recruitment company Allegis Group. Neil DaviesService Delivery ManagerAllegis GroupThe […]
Parature VP of Marketing to Speak at the 2nd Annual Southeast Venture Conference
Conference Showcases the Most Promising Emerging Technology Firms in the Southeast Region Vienna, VA (February 26, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature VP of Marketing, Gary McNeil will present an overview of Parature and how Parature Customer Service(TM) software is revolutionizing the customer service industry at […]
Vivantio investigates the Pros and Cons of On Site and Hosted (Software-as-a-Service) Service Desk deployments
Traditionally, introducing information technology into an organisation required some significant decisions about which technologies to buy in to. Europe, Australia and North America (February 19, 2008) – Traditionally, introducing information technology into an organisation required some significant decisions about which technologies to buy in to. So for example, automating a process and improving management information […]
Vivantio benefits in upsurge of demand in service desk software-as-a-service
Vivantio reports 70% of its current customer base takes Vivantio Service Desk as software-as-a-service (SaaS) and predicts 80% for the end of 2008 Europe, Australia and North America (February 14, 2008) – Vivantio, the leading service desk software provider, has released figures showing that 70% of its current customer base purchased its Vivantio Service Desk […]