Latest Help Desk Software News
Vivantio helps transform Dickinson Dees IT services capability
Dickinson Dees has bought Vivantio Service Desk to enable the law firmâ??s IT services team to improve response and handling of first, second and third line IT support queries. Europe, Australia and North America (August 15, 2008) – Dickinson Dees has bought Vivantio Service Desk to enable the law firm’s IT services team to improve […]
LogMeIn IT Reach Wins Network Products Guide Reader Trust Award for Best in Remote Host Control
LogMeIn IT Reach Selected a 2008 Best Products and Services Winner In Remote Host Control Woburn, Mass. (August 06, 2008) – LogMeIn, Inc. announced today that Network Products Guide, a Silicon Valley Communications publication and a leading publication on technologies and solutions, has named LogMeIn IT Reach a winner of the 2008 Best Products and […]
LogMeIn Enables Integration with Mission Critical Helpdesk and IT Support Tools
Releases standardized web services for its award-winning on-demand support tool. Woburn, Mass. (August 05, 2008) – LogMeIn announced today the release of a standardized set of web services that provide support technicians with the ability to streamline processes and increase their speed and effectiveness. The release of this Application Programming Interface (API) enables LogMeIn’s award-winning […]
LogMeIn Launches Mobile Plug in for Linux
New Functionality for LogMeIn Free and LogMeIn Pro Gives Nokia Tablet N800 and N810 users Remote Access Capabilities Woburn, MA (August 01, 2008) – LogMeIn announced today a new plug in available for Linux-based Nokia N800 and N810 devices, enabling users to remotely access and control their Windows PCs or Macs using LogMeIn Free or […]
The Jewish Theological Seminary Selects Parature Customer Service(TM) Software
On-Demand Software Suite Enables Efficient Community Support Vienna, VA (July 31, 2008) – Parature, a global leader in on-demand customer service software, announced today that The Jewish Theological Seminary (JTS) has selected Parature Customer Service(TM) software to manage the service and support requests of their students, faculty and staff. Located in New York City, JTS […]