Latest Help Desk Software News
The Clemson University Tigers Attack IT Issues with Numara FootPrints
Renowned University Enrolls Numara Software for Campus-wide Help Desk Service Tool Tampa, Fla. (September 29, 2008) – Numara Software, Inc., a global leader in service management solutions for IT professionals, today announced that Clemson University, a public, coeducational, research university located in Clemson, South Carolina, has deployed Numara FootPrints across its campus to automate its […]
The American Bankruptcy Institute Selects Parature Customer Service(TM) Software
Paratureâ??s Dynamic Software Suite for Associations Enables Efficient Member Support Vienna, VA (September 24, 2008) – Parature, a global leader in on-demand customer service software, announced today that the American Bankruptcy Institute (ABI) has selected Parature Customer Service(TM) software to manage the support needs of their 12,000 members. ABI is the largest multi-disciplinary, non-partisan organization […]
IT Service Desks Being Asked to Support More Requests with Fewer Staff
Numara Software Survey Also Finds IT Roles Are Becoming Increasingly Complex Tampa, Fla. (September 23, 2008) – Numara Software, a global leader in service management solutions for IT professionals, has released the results of its recent user survey, which polled more than 500 IT professionals about the current state of the IT and service desk […]
Vivantio Service Desk revolutionises Selwood Housing
Vivantio, the leading UK service desk software provider, has helped Wiltshire-based Selwood Housing, a not-for-profit housing association with over 5,000 properties, revolutionise its IT team by transferring its call reporting onto the Vivantio Service Desk solution. Europe, Australia and North America (September 15, 2008) – Vivantio, the leading UK service desk software provider, has helped […]
Spiceworks to Present Top Small Business IT Best Practices at Interop New York 2008
IT Best Practices Crowdsourced by the Spiceworks Community to Be Showcased at bMighty.com SMB Theater & Pavilion AUSTIN, Texas (September 10, 2008) – Spiceworks(TM), Inc. today announced that company employees, including Director of Product Management, Tabrez Syed, and IT Administrator, Kris Bushover, will present at next week’s Interop New York Conference taking place at the […]