Latest Help Desk Software News
Numara Software Receives 2008 Product of the Year AwardPresented by Customer Interaction Solutions Magazine
Numara FootPrints 9 Honored for Outstanding Innovation Tampa, Fla., (January 05, 2009) – Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Numara FootPrints 9 has received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering […]
Del Taco Chooses Epicor? IT Service Management
Epicor ITSM to Provide Field Service Support to More Than 510 Del Taco Stores across 16 States IRVINE, Calif. (December 22, 2008) – Epicor Software Corporation (NASDAQ: EPIC),a leading provider of enterprise business software solutions for the midmarket and divisions ofGlobal 1000 companies, today announced that Del Taco, the nation’s No. 2 Mexican quickserve chain, […]
Parature Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions? Magazine
Parature Customer Serviceâ?¢ Software Honored for Outstanding Innovation Vienna, VA (December 19, 2008) – Parature, a global leader in on-demand customer service software, announced today that they received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982. […]
U.S. Department of Agriculture Plants Seeds For I.T. Success with BMC Software : USDA to implement BMC ITSM v7 to integrate and manage a wide range of operational priorities, including forest and grassland management, rural development, nutrition services, and agricultural marketing organizations
After completing an exhaustive review of competitive offerings, the US Department of Agriculture (USDA) has selected BMC Software (NYSE:BMC) to help standardize IT processes, automate IT problem resolution, and integrate the management and delivery of the agencyâ??s IT services. HOUSTON (December 17, 2008) – “Under the terms of a new five-year agreement with BMC Federal […]
U.S. Department of Agriculture Plants Seeds for I.T. Success with BMC Software
USDA to implement BMC ITSM v7 to integrate and manage a wide range of operational priorities, including forest and grassland management, rural development, nutrition services, and agricultural marketing organizations HOUSTON (December 17, 2008) – After completing an exhaustive review of competitive offerings, the US Department of Agriculture (USDA) has selected BMC Software (NYSE: BMC) to […]