Latest Help Desk Software News
LogMeIn Previews Remote Support for Android Smartphones at Mobile World Congress
LogMeIn Rescue Helps Service Providers and Support Professionals Reduce Support Costs and Increase Customer Satisfaction Woburn, Mass. (February 10, 2009) – LogMeIn, Inc. will show how smartphone manufacturers and mobile services providers can use LogMeIn Rescue+Mobile to provide on-demand, remote customer support for Android-based smartphones and mobile devices at Mobile World Congress (MWC), February 16-19 […]
Spiceworks Embeds Social Networking Features into Free IT Management Software
First Social Business Application for IT Delivers Newsfeeds for Servers, Software and Networked Devices into Daily IT Workflow AUSTIN, Texas (February 03, 2009) – Spiceworks(TM), Inc. today announced the addition of several new social networking enhancements to its free IT management application, including a feature that works like Facebook newsfeeds to help users track changes […]
Housing Associations Benefit from Enhanced Control With Numara Track-It!
Numara Software, Inc., a leader in service desk management solutions, announced today that public sector housing group, AmicusHorizon, who provide homes and services to over 28,000 residents and communities across London and the South East, and Spectrum Housing Group, who own and manage over 16,000 Reading, UK (February 01, 2009) – Numara Software, Inc., a […]
Numara® Software Named As Finalist in 2009 Stevie® Awards For Sales and Customer Service
Third Annual Awards Will be Presented on February 9th in Las Vegas Tampa, Fla. (January 28, 2009) – Numara Software, Inc., a leader in service desk management solutions for IT professionals, today announced that the company was named a Finalist in the ‘Sales Process of the Year’ category in the third annual Stevie Awards for […]
CUSTOMER WIN: New South Wales Department of Education and Training Expands Implementation of BMC Software IT Service Management Suite
SYDNEY (January 27, 2009) – The New South Wales (NSW)Department of Education and Training has significantly expanded itsimplementation of BMC Software’s (NYSE: BMC) Remedy IT ServiceManagement Suite (ITSM).A current user of the BMC Remedy Service Desk and ChangeManagement solutions, the department recently also selected BMCRemedy Asset Management, a key part of the ITSM solution portfolio.The […]