Latest Help Desk Software News
Numara Software Launches Solutions Center for Education
New Online Resource â??Helpsâ? Help Desk Professionals in the Education Sector Tampa, Fla. (April 23, 2009) – Numara® Software, Inc., a leader in service desk management solutions for IT professionals, today announced the launch of its Solutions Center for Education, an online resource for help desk IT professionals at schools, districts and universities. The Solutions […]
TechExcel Announces ServiceWise 8.1, Extending the Benefits of IT Service Management to Globally Distributed Support Teams
Latest version introduces multilingual configuration to dramatically improve communication between cross-cultural, global teams and a new, robust dashboard that increases management visibility Lafayette, Calif. (April 20, 2009) – TechExcel, Inc., a leading provider of IT Service Management and help desk issue tracking software, today announced the release of ServiceWise 8.1. ServiceWise is known as a […]
Parature Receives 2009 CRM Service Rising Star Award from CRM Magazine
Parature Customer Serviceâ?¢ Software Recognized for Product Innovation Vienna, VA (April 15, 2009) – Parature, a global leader in on-demand customer service software, announced today that CRM magazine has named Parature a 2009 CRM Service Rising Star for recognizing the value of the small opportunities, as well as the large; for including the user in […]
Parature Receives 2009 CRM Excellence Award from Customer Interaction Solutions Magazine
Parature Customer Serviceâ?¢ Software Singled Out for Helping Clients Improve CRM Vienna, VA (April 14, 2009) – Parature, a global leader in on-demand customer service software, announced today that Technology Marketing Corporation (TMC)’s, www.tmcnet.com, Customer Interaction Solutions® magazine (www.cismag.com) has named Parature Customer Service(TM) software as a recipient of a 2009 CRM Excellence Award. Customer […]
Sigmetrix Selects Parature Customer Service(TM) Software
Parature Enables Leading Software Developer to Provide Efficient 24/7 Customer Support Vienna, VA (April 07, 2009) – Parature, a global leader in on-demand customer service software, announced today that Sigmetrix has selected Parature Customer Service(TM) software to efficiently manage their customer service and support. Sigmetrix is the leader in providing precise, easy-to-use mechanical variation analysis […]