Latest Help Desk Software News
Troppus Software Corporation Launches Next-Generation Technical Support Product Suite
BOULDER, CO. (May 15, 2009) – Troppus Software Corporation today announced the launch of its next-generation technical support product suite, Digital LifeSupportTM, which provides a revolutionary approach for customer service and technical support technology. Developed by a team of industry veterans, with decades of combined experience in customer care operations and technology, the patent-pending Digital […]
Spiceworks Tapped as Social Media Expert for IAB Social Media Marketplace Event
Jay Hallberg to Present on Successful Advertising in â??Social Business Applicationsâ? AUSTIN, Texas (May 12, 2009) – Spiceworks(TM), Inc. today announced that company co-founder Jay Hallberg is one of a handful of social media experts scheduled to present at next week’s IAB Social Media Marketplace event taking place at the Roosevelt Hotel in New York […]
Trapeze Networks Selects Parature Customer Service(TM) Software
Parature Enables Leading Wireless Management Software Provider to Empower Customers with 24/7 Self-Service Vienna, VA (May 11, 2009) – Parature, a global leader in on-demand customer service software, announced today that Trapeze Networks has selected Parature Customer Service(TM) software to efficiently manage their customer service and support. Trapeze Networks is the leader in enterprise wireless […]
Second Annual Parature Legend Maker Awards Presented at ParaFest ’09
IGN and Huddle Recipients of Parature Excellence Award for Customer Service and Support Vienna, VA (May 07, 2009) – Parature, a global leader in on-demand customer service software, announced today that leading Internet media and services provider, IGN, is the recipient of the Parature Legend Maker Award for “Best Overall Use Case,” and secure online […]
CEO of Zappos.com, Tony Hsieh, Delivers Inspiring Keynote Address at ParaFest ’09 in Las Vegas, Nevada
Respected Leader of Customer Service Phenom Zappos.com was Keynote Speaker at Paratureâ??s Worldwide Usersâ?? Conference Vienna, VA (May 06, 2009) – Parature, a global leader in on-demand customer service software, announced today that Tony Hsieh, respected CEO of customer service phenom Zappos.com, a leader in online apparel and footwear sales, delivered a keynote address at […]