Latest Help Desk Software News
East Lancashire Hospitals NHS Trust gets critical Help Desk support from Numara Track-It!
Numara Track-It! enables East Lancashire NHS Trust to support 25,000 calls a year in providing medical services to a local population of half a million people. Reading, UK (July 20, 2009) – Numara® Software, Inc., a leader in help desk management solutions, announced today that East Lancashire Hospitals NHS Trust has chosen to upgrade its […]
Communicating More Effectively With Numara Track-It!
Numara Track-It! delivers significant time and cost savings for legal experts, Rouse & Company Reading, UK (July 20, 2009) – Numara® Software, Inc., a leader in service desk management solutions, announced today that Rouse & Company, a leading worldwide legal firm, providing a range of Intellectual Property Services, has chosen to install Numara® Track-It! ® […]
Trinity House: Signalling the way with Numara FootPrints
Piloting Trinity House’s IT function towards greater efficiency is a key driver Reading, UK (July 20, 2009) – Numara® Software, Inc., a leader in service desk management solutions, announced today that its Numara® FootPrints® service management solution has been chosen by the highly respected maritime organisation Trinity House to help improve its service desk efficiency […]
Parature Webinar Explores Customer Self-Service for the Gaming Community
Webinar Provides Insight into How a Leading Online Developer, Publisher and Distributor of Casual Games for the Mass Market Empowered their Players with Self-Service Support Vienna, VA (July 20, 2009) – Parature, a global leader in on-demand customer service software, today announced that it will sponsor a free webinar offering customer service and support professionals […]
Kayako gives away helpdesk software licenses, gadgets and a $1000.00 donation to a nominated charity via Twitter and Facebook
Kayako, a world leader in CRM, live chat and helpdesk solutions with a customer base of more than 30,000, including customers such as ICANN, Fedex, Princeton University and NASDAQ gives away helpdesk software via Twitter and Facebook. BOISE, IDAHO (July 15, 2009) – Kayako, a world leader in CRM, live chat and helpdesk solutions with […]