Latest Help Desk Software News
Scottish Law Firm MacRoberts Drives Greater Internal Efficiency with Numara FootPrints
Numara FootPrints drives the creation of improved workflow processes and business intelligence for cost-conscious law firms Reading, UK (September 07, 2009) – Numara® Software, Inc., a leader in service desk management solutions, announced today that the Scottish law firm MacRoberts has purchased its service desk solution, Numara® FootPrints®, to deliver a more efficient service to […]
Tottenham Hotspur Rings the Changes in its PCI DSS Project Using Numara FootPrints
Numara FootPrints helps give Tottenham Hotspur Football Club greater control and more effective management of PCI DSS-driven changes in its systems environment Reading, UK (September 07, 2009) – Numara® Software, Inc., a leader in service desk management solutions, announced today that one of England’s most famous football clubs, Tottenham Hotspur, has adopted its service desk […]
Habitat Beats its Service Level Agreements with Numara FootPrints
Numara FootPrints upgrade enables Habitat’s Service Desk to provide support to 36 Habitat stores around the country, exceeding its Service Level Agreements on over 5,000 calls a year Reading, UK (September 01, 2009) – Numara® Software, Inc., a leader in service desk management solutions, announced today that the furniture stores group Habitat has completed a […]
New Survey Finds Majority of Small and Medium Businesses Plan to Purchase New Hardware and Software within the Next Six Months
68 Percent to Buy New Laptops, Desktops and Servers; 51 Percent Plan New Software Purchases; and 33 Percent to Invest in IT Services AUSTIN, Texas (August 31, 2009) – Small and medium businesses are holding on to their servers and laptops longer these days, according to a new survey by Spiceworks(TM), Inc. But most are […]
Aria Systems Selects Parature Customer Service(TM) Software
Parature Enables Leading Provider of On-Demand Billing and Customer Lifecycle Management Solutions to Improve Customer Service Vienna, VA (August 27, 2009) – Parature, a global leader in on-demand customer service software, announced today that Aria Systems has selected Parature Customer Service software to efficiently manage their customer service and support. Aria Systems is the leading […]