Latest Help Desk Software News

Parature Announces Free White Paper and Webinar on Building a Customer Focused Culture

Topic Explores How Building a Corporate Culture â?? or Cult â?? Focused on the Customer Leads to Amazing Experiences Vienna, VA (November 30, 2009) – Parature, a global leader in on-demand customer service software, announced today a free white paper and webinar offering organizations insight into building a corporate culture that is focused on the […]

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Parature CFO Named Finalist in the Washington Business Journal 3rd Annual CFO of the Year

Robert Aldrich Honored for Outstanding Performance as a Financial Professional Vienna, VA (November 30, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature Chief Financial Officer, Robert Aldrich has been named a finalist in the Washington Business Journal 3rd Annual CFO of the Year. The award is designed to […]

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Parature Announces 2010 Worldwide Users’ Conference

Customer Service and Support Industry Thought Leaders Will Gather in Las Vegas for ParaFest â??10 to Discuss Industry Best Practices and Trends Vienna, VA (November 19, 2009) – Parature, a global leader in on-demand customer service software, announced today that their sixth annual users’ conference, ParaFest ’10 will be held May 4 – 6, 2010 […]

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Selex Systems Integration selects Numara FootPrints over competing product, FrontRange® HEAT

Numara FootPrints helps Selex Systems Integration manage a complex service desk environment across multiple territories with one single centralised system. Reading, UK (November 18, 2009) – Numara® Software, Inc., global leaders in service desk and asset management solutions, announced today that Selex Systems Integration Ltd, a contracting and systems integration business responsible for managing the […]

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CUSTOMER WIN: i/o Data Centers Selects BMC Software to Maintain 100% Uptime Service Level

COO Slessman: “I don’t want any more disparate software. I want a platform I can build on, and that was something other vendors couldn’t offer me.” HOUSTON (November 17, 2009) – As a leading provider of enterprise colocation and data center solutions to some of the world’s largest corporations and web properties, i/o Data Centers […]

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