Category: Technology

Industry Research Firm: BMC Software Service Management Solutions Lead for Small and Large Enterprises

BMC Remedy Help Desk and BMC Magic Service Desk Suite Deliver Broad Management Capabilities HOUSTON (March 14, 2006) – BMC Software, Inc. [NYSE: BMC] today announced that its BMC® Remedy® Help Desk and BMC Magic Service Desk have been named leading service management solutions in The Forrester Wave(TM): Service Desk Management Tools, Q1 2006, Forrester […]

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New HEAT? 8.3 Delivers Enhanced Support for IT Best Practices, ITIL Compatibility

HEAT Customers Can Integrate with the Company’s New IT Service Management Modules as Needed and Adopt ITIL Standards for Best Practices, Powerful Capability and Low Cost Pleasanton, CA (February 22, 2005) – HEAT® 8.3, the latest version of the market-leading Service Management solution from FrontRange Solutions, allows customers to provide top quality stand-alone service management […]

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THIRD SKY Newest Reseller for FrontRange Solutions’ HEAT? and IT Service Management

Pleasanton, CA (February 02, 2005) – FrontRange Solutions, a global leader in IT Service Management, Voice Application, and CRM solutions for small to mid-sized enterprises (SME) and distributed enterprises, and THIRD SKY, Inc., a consulting firm with extensive expertise in ITIL and IT Service Management, today announced that THIRD SKY is the newest reseller and […]

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