Numara FootPrints 9 Honored for Outstanding Innovation Tampa, Fla., (January 05, 2009) – Numara Software, Inc., a leader in service desk management solutions for IT professionals, announced today that Numara FootPrints 9 has received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering […]
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Epicor ITSM to Provide Field Service Support to More Than 510 Del Taco Stores across 16 States IRVINE, Calif. (December 22, 2008) – Epicor Software Corporation (NASDAQ: EPIC),a leading provider of enterprise business software solutions for the midmarket and divisions ofGlobal 1000 companies, today announced that Del Taco, the nation’s No. 2 Mexican quickserve chain, […]
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Parature Customer Serviceâ?¢ Software Honored for Outstanding Innovation Vienna, VA (December 19, 2008) – Parature, a global leader in on-demand customer service software, announced today that they received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982. […]
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After completing an exhaustive review of competitive offerings, the US Department of Agriculture (USDA) has selected BMC Software (NYSE:BMC) to help standardize IT processes, automate IT problem resolution, and integrate the management and delivery of the agencyâ??s IT services. HOUSTON (December 17, 2008) – “Under the terms of a new five-year agreement with BMC Federal […]
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USDA to implement BMC ITSM v7 to integrate and manage a wide range of operational priorities, including forest and grassland management, rural development, nutrition services, and agricultural marketing organizations HOUSTON (December 17, 2008) – After completing an exhaustive review of competitive offerings, the US Department of Agriculture (USDA) has selected BMC Software (NYSE: BMC) to […]
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