Parature Enables Leading Marketing Optimization Software Provider to Deliver Anytime Self-Service and Reduce Support Costs Vienna, VA (December 21, 2009) – Parature, a global leader in on-demand customer service software, announced today that Coremetrics, the leader in marketing optimization, delivers anytime self-service to its customers and reduced its support costs with Parature Customer Service(TM) software. […]
Spiceworks IT Desktop Now Available in Over 10 Languages AUSTIN, Texas (December 11, 2009) – Spiceworks(TM), Inc. today announced the release of a new version of its free IT management software with expanded features designed to help users manage networks of up to 1,000 computers. Key feature additions include real-time SQL Server monitoring, enhanced scan […]
Parature to Deliver a Rich Customer Experience with Microsoft Dynamics CRM Vienna, VA (December 10, 2009) – Parature, a global leader in on-demand customer service software, announced today integration between its well-known customer service software suite and Microsoft Dynamics CRM. Parature’s integration, named ParaConnect for Microsoft Dynamics CRM Online, offers a customer service suite for […]
White Paper Explores Enhancing the Customer Experience through Multi-Channel Service Vienna, VA (December 07, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into enhancing the customer experience by providing multi-channel service options. The white paper entitled […]
Robert Aldrich Recognized for Outstanding Performance as a Financial Professional in the Business Services Category Vienna, VA (December 03, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature Chief Financial Officer, Robert Aldrich was named CFO of the Year – Business Services in the Washington Business Journal 3rd Annual […]