Altiris offers Citrix GoToAssist to help businesses improve IT service management by accelerating first-contact resolution ORLANDO (October 10, 2006) – Altiris, Inc. (Nasdaq: ATRS), a pioneer of service-oriented management solutions, today announced the new release of Altiris® Remote Assist Solution(TM) software, a remote support product that helps improve IT service management by accelerating the resolution […]
Hong Kong (July 20, 2006) – IT departments can now implement ITIL best practices ‘out of the box’ as a result of BMC Software’s launch today of BMC Remedy IT Service Management (ITSM) 7.0 suite of applications for Greater China. Using BMC Remedy ITSM 7.0 enterprises can now easily implement pre-embedded ITIL workflows to proactively […]
* New BSM solutions deliver unparalleled early warning and problem response capability * Proactive incident and problem management, unified service level management solutions help customers align IT resources with business service metrics HOUSTON (June 07, 2006) – BMC Software today extended its market leadership in Business Service Management (BSM), delivering new, fully integrated service management […]
Evaluation based on vision and ability to execute HOUSTON (May 26, 2006) – BMC Software today announced it has been listed in the “leaders” quadrant in the IT service desk market as reported by independent research firm Gartner in their, Magic Quadrant for the IT Service Desk, 2006 . The report evaluated more than 50 […]
New solutions introduce systems management to midsized companies HOUSTON (March 28, 2006) – BMC Software, Inc. [NYSE: BMC] today announced the availability of comprehensive, integrated systems management solutions built specifically for the small to medium business (SMB) market. These products comprise a cohesive solutions strategy and roadmap designed to meet the needs of the SMB […]