Duke Chung to Speak on â??SaaS: Where Now?â?? Panel Vienna, VA (November 18, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘SaaS: Where Now?’ panel at the Internet Summit 08 where hundreds of executives, business strategists, entrepreneurs, investors and […]
Fall â??08 Empowers Organizations with Diverse Feature Functionality and Enhancements Vienna, VA (November 17, 2008) – Parature, a global leader in on-demand customer service software, announced today the launch of Parature Fall ’08, the latest version of its award winning customer service and support software. Parature Fall ’08 delivers increased flexibility to improve the productivity […]
Industry Expert Pete McGarahan to Discuss Delivering High Quality â?? Yet Cost Effective â?? Services Vienna, VA (November 17, 2008) – Parature, a global leader in on-demand customer service software, announced today it will sponsor a free webinar with SupportIndustry.com offering customer service and support professionals effective techniques for delivering high quality, cost effective customer […]
Latest Version Adds ITIL v3 Support, Integrated Service Catalog and New Mobility Solution Tampa, Fla. (November 12, 2008) – Numara Software, Inc., a leading, worldwide provider of practical IT service management software, today announced the release of Numara FootPrints 9, the latest version of its award-winning Numara FootPrints service desk management solution. Featuring new and […]
White Paper Explores How Associations are Cutting the Cost of Servicing Their Members Using Web 2.0 Technology Vienna, VA (November 12, 2008) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals, within associations, insight into how Web 2.0 technology […]