Parature Delivers a New Generation of Multi-Channel Support Vienna, VA (June 30, 2009) – Parature, a global leader in on-demand customer service software, announced the release of the latest version of Parature Customer Service(TM) software. Delivering new features, functionality and enhancements to improve the support experience for both its customers and end users; Parature enables […]
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Numara FootPrints 9 Recognized for Outstanding Innovation Tampa, Fla. (June 29, 2009) – Numara® Software, Inc., a leader in service desk management solutions for IT professionals, today announced that the Technology Marketing Corporation (TMC) has named Numara® FootPrints® 9 as a recipient of the 2008 Communications Solutions Product of the Year Award. Selected as one […]
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Parature Enables Leading Internet Media and Services Provider to Deliver Superior Player Support Vienna, VA (June 24, 2009) – Parature, a global leader in on-demand customer service software, announced today that leading Internet media and services provider, IGN Entertainment continues to deliver superior player support to their gaming community with Parature Customer Service software. IGN’s […]
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JMP Securities Selects Parature as One of the Best Privately Held Software Companies Vienna, VA (June 18, 2009) – Parature, a global leader in on-demand customer service software, announced today that it has been selected as a Hot 100 private software company by JMP Securities’ software research team. JMP Securities, headquartered in San Francisco, CA, […]
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White Paper Explores How Web-based Applications Empower the Population to Broadcast Their Sentiment across a Range of Media and Its Influence on Brand Identity Vienna, VA (June 17, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight […]
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