Fifteen-Year Sales Veteran Brings Strong Record of Strategic Sales Management and Revenue Growth Vienna, VA (July 29, 2009) – Parature, a global leader in on-demand customer service software, announced today the appointment of Paul Ironside as Senior Vice President of Sales and Chief Customer Officer. Mr. Ironside, a Los Angeles native, brings more than fifteen […]
hite Paper Explores the Importance of a Dynamic Support Experience Vienna, VA (July 28, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals within the gaming community insight into the importance of a dynamic support experience. The white […]
Free IT Management Software and Community of Technology Pros Help MSPs to Better Service and Market Offerings to Small Businesses Worldwide AUSTIN, Texas (July 27, 2009) – Spiceworks(TM), Inc., which provides the first free social IT management application for small and medium businesses, today announced that over 65,000 managed service providers (MSPs) worldwide are now […]
FrontRange Solutions, the developer of business software for mid-sized and distributed enterprises, today announced Basildon District Council has purchased 18 licenses of its HEAT 9.0 helpdesk solution, along with HEAT Self Service, to increase service desk efficiencies, meet service level targets a Reading (July 22, 2009) – FrontRange Solutions, the developer of business software for […]
Numara Software continues its march into the education sector with its market leading help desk solution, Numara Track-It! Reading, UK (July 20, 2009) – Continuing a trend of contract wins in the important education sector, Numara® Software, Inc., a leader in service desk management solutions, announced today that the rapidly expanding further education and training […]