ABS Help Desk helps Integral System with its Expansive Customer Base
Integral System has chosen ABS to help maintain its customer relations and provide help desk support to its customers. ABS had traditionally provided help desk support to employees of its corporate customers. But, now ABS will begin offering help desk support to its customers’ own customers. Integral hopes that the use of ABS will help promote its mission of helping its clients become more efficient and productive with help from its software and technology.
ABS had long been a provider of help desk support for Integral’s employees. Now, with Integral’s confidence in ABS and their software, ABS will be a provider of help desk support to Integral’s clients. ABS will allows Integral’s customers to enjoy new features such as help desk tickets, status alerts, and access to frequently asked questions databases. This partnership should be a mutually beneficial engagement between two successful companies.