Latest Help Desk Software Blog
Integration of WHMCS Billing and Vision Helpdesk
Integration of different business software applications has been a growing trend among business software providers. As companies strive to provide newer and more comprehensive solutions, they are turning towards partnerships with other companies to provide more all-inclusive solutions to meet the needs of its customers. An example of this would be the integration of WHMCS […]
Virtual Help Desk Attracts Workers
There are many benefits to allowing employees to work at home. Recently, there has been a rise in the number of jobs that are moving into the homes of its employees. Help Desk Jobs may be the next set of jobs to make the transition as companies see if they can cut costs and benefit […]
Working at a Help Desk
A job working at a help desk may not be one of the most pleasant work experiences out there. Help Desk employees are continuously battered with a number of questions that range from very simple to very peculiar. Employees who are poorly equipped to answer a question may suffer the wrath of an angry customer […]
Centralized Help Desk Handles all US Army’s IT Calls
The many users of various US Army Europe communications device should be seeing a big improvement in their IT problem resolution. The US Army has spent over 2 years migrating all of its data to the new centralized system. This new centralized help desk should immediately produce a quicker turnaround on any help desk issues […]
PURA Implements Help Desk Solution
PURA, responsible for delivering many public services such as electricity and water to the public recently launched its Help Desk Service. This new Help Desk Service will work to handle the many customer complaints the office normally receives and provide better service to its many users. This new service would help quickly address many of […]