Numara Track-It! Review
Sep 27, 2011 | | 0 comments
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Numara Track-It! delivers robust help desk and asset management software for small- to mid-sized businesses. With Numara Track-It!, businesses can leverage a single platform of integrated IT management solutions at an affordable price.
Numara Track-It! Key Features
- Easy to deploy and configure: adapts to company’s work module quickly.
- Strong Workflow: helps manage work orders, assets, knowledge, and changes within an IT organization.
- Language Support: supports five languages- English, French, German, Spanish, and Portuguese.
- Change Management: easily manage changes within your company’s IT system.
- PC Migration Management: seamlessly capture and transfer all user data with minimal impact to the end user.
- Remote Desktop Control: identify and resolve PC issues remotely, increasing first call resolution and customer satisfaction rates.
Numara Track-It! Highlights
- Numara Track-It! help desk modules include: Incident, Problem & Request Management, Knowledge Management, Reporting, Email Management, Process Automation and more.
- Numara Track-It! inventory modules include asset discovery, asset audit, software licensing management, and more.
- Numara Track-It! is built with the functionality to help you respond to end users and resolve issues by automating and streamlining your IT support processes.
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