HEAT/ITSM

HEAT Service and Support from FrontRange scores high on flexibility and easy automation of routine tasks. Functions offered by HEAT include incident tracking, inquiry tracking, and case management. HEAT confirms to ITIL best practices and several of its components have been verified by Pink Elephant. HEAT is easy to deploy, training is bolstered by an intuitive interface and customization can be done fast without having to resort to programming. HEAT is modular and functions can be added easily as your business grows; its scalability helps in getting the best out of your spend.