Soffront

Soffront Customer Help desk solution enables smooth management of customer support tickets from the raising of one to its satisfactory resolution. Soffront help desk allows easy configuration of your workflow so that the support processes can be executed systematically. Automatic customer notification when a ticket is closed. Measure customer satisfaction via electronic surveys. The Soffront solution offers enhanced customer satisfaction, reduced support costs and improved support staff productivity. The Soffront solution is web-based and is easy to deploy.