TechExcel

TechExcel offers an integrated help desk solution that allows your business to move beyond reactive measures and proactively work for customer satisfaction. The TechExcel Service Suite offers your business process-driven incident management, role-based privilege sets and automated actions. The improvement in visibility and automation leads to faster ROI, improved service levels, and a reduction in the total costs of delivering service. Data security is maximum and a graphic workflow connects directly to your business processes. Users benefit from a single point-of-contact and a comprehensive knowledge base.